Tossing a snowglobe at Florida
Looking over my credit card statements (in what has become a weekly, if not nightly, ritual), I found my insurance company double-billed me. It wasn’t there fault; another credit card I was using to pay the bill had to be cancelled and reissued, and when I switched over, they automatically tried to get payment after I manually made a payment to prevent cancellation of the policy.
Anyway, no big deal. The insurance company rep was helpful. What irked me was the following statement from the rep: “due to State of Florida regulations, we are not allowed to refund the amount to your credit card. We will have to mail you a check, which should arrive in 7 to 10 business days.”
Excuse me?
What legislator came up with this idiotic regulation?
And what is this regulation supposed to do — protect me from getting my refund instantly?
I would love to hear the official explanation. I’d love to hear Kermit the frog or George W. Bush explain to me why it’s bad for companies to refund money directly to their customer’s credit card … how the public good is served by making me wait two weeks for a refund.
“Well, you see, Mr. Vahl, waiting to get a refund check in the mail will help you reflect on the problem, and encourage you to be more proactive in the future….”
Kermit with Bush.
I swear, bureaucrats who read 1984 or Animal Farm in High School must view those books as manuals for how to govern; they must’ve smiled when George Winston was broken down by O’Brien.
If they read Catcher in the Rye, they probably were delighted when they realized that Holden Caufield was in a mental institution.
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Actually, Tony, that regulation protects the insurance company from fraud and keeps your rates low.
Ummmmmm. Just thought I'd let you know that there has been a mail strike that has affected us. Those parcels and bits of mail are just a few of the items that “trickled” to us. We got very little mail Wed, Thur & Fri of last week. I have it on a very very reliable source that there was a huge back log of mail sitting at the distribution center waiting for the strike to end. Having said that, some arrived to us yesterday afternoon and is in boxes etc. now. It was only a fraction of what has been backed up. Empty trucks are sitting at the centres waiting for the all clear, then mail will flow. More strikes are before christmas are pending so post asap!!